Privacy Policy

Mary Shoes (“MARY” or the “Company”) prioritizes the protection of the privacy of users (“Data Subjects”) who visit the website www.marystyle.co.

This Website Privacy Policy (“Policy”) provides information about:

  1. The processing of Data Subjects’ personal data,
  2. The scope and enforcement of this Policy.
  1. PROCESSING OF PERSONAL DATA OF DATA SUBJECTS

Types of Personal Data Collected, Collection Methods, and Legal Grounds
Any information that identifies or can identify you is considered “personal data.” Mary Shoes processes your personal data in compliance with the Personal Data Protection Law No. 6698 (“KVKK”) and relevant legislation.

When you visit our website or place an order, the following data may be collected:

  • Identity Information: Name, surname
  • Contact Information: Phone number, email address, delivery address
  • Customer Transaction Information: Order history, shopping preferences
  • Marketing Information: Campaign notification preferences
  • Transaction Security Information: IP address, session information
  • Request / Complaint Management Information: Return, exchange, and support requests
  1. PURPOSES OF PERSONAL DATA PROCESSING

Your personal data may be processed for the following purposes:

  • To execute order processing and ensure delivery
  • To manage post-purchase support, return, and exchange requests
  • To provide information about campaigns, discounts, and new season products
  • To manage customer relations and enhance customer satisfaction
  • To fulfill legal obligations
  1. PARTIES WITH WHOM PERSONAL DATA MAY BE SHARED

Your personal data may be shared with the following third parties in line with Articles 8 and 9 of the KVKK and for the purposes mentioned above:

  • Sürat Kargo (our cargo service provider)
  • Payment infrastructure providers
  • Technical service partners providing support and services
  • Public institutions and authorized authorities as required by law
  1. PERSONAL DATA RETENTION PERIOD

Personal data will be retained as long as required for the purposes of processing or as stipulated by applicable laws. Upon expiration of this period, data will be deleted, destroyed, or anonymized. Retention periods may extend due to legal obligations or potential disputes.

  1. RIGHTS OF DATA SUBJECTS

Under Article 11 of KVKK, Data Subjects have the following rights:

  • To learn whether personal data are processed
  • To request information if data have been processed
  • To know the purpose of processing and whether data are used accordingly
  • To learn if data are transferred domestically or internationally
  • To request correction of incomplete or inaccurate data
  • To request deletion or destruction of data when the reasons for processing no longer exist
  • To request notification of third parties to whom data have been transferred
  • To object to automatic decision-making processes that negatively affect the individual
  • To claim compensation for damages caused by unlawful processing

Requests can be submitted to mary.shoes.tr@gmail.com and will be processed free of charge within the legal timeframe.

  1. MEASURES FOR DATA SECURITY

Our Company implements the necessary technical and administrative measures to:

  • Prevent unauthorized access to personal data
  • Prevent unlawful processing of data
  • Ensure secure storage of data
  1. EFFECTIVE DATE OF THE PRIVACY POLICY

This policy is effective as of July 29, 2025. It may be updated as necessary and published on our website.

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